Privacy Policy

How we handle your information.

Last updated: October 3, 2026

What we collect

When you book a tour, buy a session, or sign up for our newsletter, we collect: your name, email, phone number, payment information (handled securely by Stripe, we never see or store your card details), and the information you share in the booking form (intention, allergies, how you heard about us).

How we use it

We use your information to confirm and manage your booking, to prepare for your tour (allergies, logistics), to communicate with you about your experience, and to occasionally send you updates about new tours and offerings if you've opted in to our newsletter. We never sell, rent, or share your personal information with third parties for marketing.

Who sees it

Your payment information is processed by Stripe, which maintains PCI-compliant security standards. Your booking details are stored in our Stripe records and may be sent to tools we use to manage bookings (such as our email provider or scheduling software). We don't share your information with the shops we visit or with other guests.

Your rights

You can request a copy of the information we have about you, ask us to update or correct it, or ask us to delete it entirely. Just email hello@sxstours.co and we'll respond within 30 days.

Cookies

This site uses minimal cookies, primarily to support secure payment processing through Stripe. We do not use tracking cookies for advertising.

Children

Our services are intended for adults 18 and older. We do not knowingly collect information from children.

Changes to this policy

If we update this policy, we'll change the date at the top. For significant changes, we'll notify active guests by email.

Contact

Questions about privacy? Email hello@sxstours.co.

Sticks and Stones Crystal Tours LLC, Concord, California.